Privacy Policy

Effective Date: September 1, 2024 — Version: 1.0

1. Introduction

Welcome to The Urology Clinic! We are committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.theurologyclinic.net, use our services, or interact with us.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

Personal Information: We may collect personal information that you provide directly to us, such as:

Name
Email address
Phone number
Payment information
Medical information (e.g., health history, medical records, treatment information)

Non-Personal Information: We may also collect non-personal information about you when you visit our website, including:

IP address
Browser type
Device information
Pages visited
Referring website

3. Use of Medical Information

Purpose: We use your medical information to provide and manage our medical services, including:

Diagnosing and treating health conditions
Coordinating care with other healthcare providers
Billing and processing insurance claims
Maintaining your medical records

Legal Basis: Our use of medical information is based on:

Consent: When you provide consent for us to use your medical information for specific purposes.
Contract: For purposes necessary to provide medical services as part of our agreement with you.
Legal Obligation: To comply with healthcare regulations and laws.
Legitimate Interests: Such as ensuring the quality and safety of our medical services.

4. Data Sharing and Disclosure

Third Parties: We may share your medical information with:

Healthcare Providers: To coordinate and provide your care.
Insurance Companies: For billing and claims processing.
Regulatory Bodies: To comply with healthcare regulations and legal obligations.

Legal Requirements: We may disclose your medical information when required by law, such as in response to a subpoena or legal order, or to protect our rights and interests.

5. Data Security

We implement robust security measures to protect your personal and medical information from unauthorized access, use, or disclosure. This includes physical, administrative, and technical safeguards. Despite these measures, no security system is impenetrable, and we cannot guarantee absolute security.

6. User Rights

You have the following rights regarding your personal and medical information:

Access: You can request a copy of the personal and medical information we hold about you.
Correction: You can request that we correct or update inaccurate or incomplete information.
Deletion: You can request that we delete your personal and medical information, subject to legal requirements and retention policies.
Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in the emails or contacting us directly.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files placed on your device that help us understand your preferences and improve our services. You can manage or disable cookies through your browser settings, but this may affect the functionality of our website.

8. Data Retention

We retain your personal and medical information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. We follow applicable laws and regulations regarding the retention and destruction of medical records.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Urology Clinic, PLLC
875 S Vanguard Way, Suite 200D
Meridian, ID 86342

(208)782-6730
info@theurologyclinic.net

11. Applicable Laws

This Privacy Policy is governed by and construed in accordance with the laws of Idaho. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in Idaho.